Bureau of Public Service Reforms (BPSR)
Phase 2, Block D, 3rd Floor, Federal Secretariat Complex, Shehu Shagari Way, Abuja
Economic Reforms and Governance Project
World Bank Assisted (Credit No: 4011 UNI)
Implementation of Performance Improvement Facility Scheme in the Federal Civil Service:
Lot 5: Installation of Unified Communication and Collaboration System in Ministries, Departments and Agencies (MDAs).
Request for Expression of Interest
The Federal Government of Nigeria has obtained a credit from the International
Development Association (IDA) towards the implementation of the Economic Reforms and Governance Project (ERGP), The Bureau of Public Service Reforms (BPSR), an agency of Government is a beneficiary of the credit and intends to apply part of the proceeds of the credit for services, including the engagement of a reputable Information Technology and Communication (ICT) consultant to design, develop and install a Unified Communication and Collaboration computerization System in MDAs. The installation of the Unified Communication and Collaboration computerization System in the MDAs is part of the BPSR ERGP Performance Improvement Facility (PIF) scheme aimed at improving MDAs operations and service delivery of the citizenry.
2. Communication is an important aspect of the success of any organization. Unfortunately, in most MDAs communication has become a major Problem. In some arms of the service, it takes too much time to pass information between members of staff and; organizing meetings, presentations and seminars even take longer time. When staffs in various departments have to work on the same project, the time taken to complete such projects is usually long as intra-departmental communication is usually poor. In order to provide a platform to facilitate quick and easy communication and collaboration between staff of MDAs, the BPSR PIF scheme plan to create a state of the art messaging and collaboration system that will allow staff of MDAs to communicate and collaborate with each other using several electronic corporate communication tools and: also allow several departments to coordinate on the same project and programmes at any time with ease.
Objective:
The specific objective of the system is to:
i. Improve communication and collaboration among members of staff in the MDAs:
ii. Aid coordinated workflow and make communication seamless;
iii. Enable real-time collaboration across MDAs and its stakeholders;
iv. Significantly improve the decision support environment by increasing the level of collaboration and cooperation for better informed and rapid decision-making and;
v. Provide communication tools that allow communication to flow, and built team sites with members from different locations and members collaboration with each other via discussion forum, meeting and project workspaces.
Submission of Expression of Interest
Prospective Consultancy firms are invited to submit Expression of Interest to design, develop and install qualified Communication and Collaboration computerization system in MDAs. A more detailed Terms of Reference (TOR) shall be provided with the Request for Proposals (RFP) and sent to firms that will be shortlisted for the consultancy service.
Qualification and Eligibility:
Consultancy Firms must provide the under-listed information and any more indicating that they are qualified to perform the service; viz:
i. Evidence of registration incorporation to provide services in the area of Unified Communication and Collaboration computerization system (photocopy);
ii. At least Five (5) years’ experience in providing similar Unified Communication and Collaboration computerization system in sub-Saharan Africa;
iii. Evidence of Technical experience/competence including evidence of similar
assignments completed (i.e. veritable track record of Unified Communication and Collaboration computerization system);
iv. Comprehensive listing of mix of technical staff to be deployed. Evidence of experts in the following areas; Information Communication Technology (ICT) experts/System Analysts/Engineers/ Database Administrators and Management Information System experts. Soft-ware technology competencies or similar software solutions competencies;
v. Comprehensive Company profile including registered office, functional contact address, GSM Number and, E-mail address etc.
A firm will be selected in accordance with the procedure set out in the World Bank’s Guidelines: Selection and Employment of Consultants by the World Bank Borrowers, January 1997(Revised September, 1999, 2002 and May 2004).
Interested Consulting Firms may obtain information at the address below from 10.0 a.m. to 3 00 p.m. local time Monday to Friday, except on public holidays. Expression of Interest should be submitted in five (5) hard copies with one electronic copy USB Flash Drive to the address below on or before Friday 6th April, 2012 by 3.00 p.m. clearly marked at the top side of the envelope “Expression of Interest for the Selection of Unified Communication / Collaboration System Consultant”.
Signed: Permanent Secretary,
Bureau of Public Service Reforms (BPSR)
Phase 2, Block D 3rd Floor, Federal Secretariat Complex,
Shehu Shagari Way, Abuja.