National Insurance Commission
1239 Ladoke Akintola Boulevard, Garki II, Abuja, Nigeria
Invitation for Pre-Qualification for Bids/Tender
The National Insurance Commission is desirous of engaging qualified, competent and reputable ICT firms that will assist the Commission to:
Lot 1: Build a Disaster Recovery Centre (Lagos).
The selected firm will be required to build a data centre for the Lagos office,
Lot 2: Procure, Install, Configure and Optimize a Network Monitoring and management Tool.
The network Monitoring and Management tool should have at least the following functions among others:
- Network monitoring software must possess depth, with the capability to span all seven layers of the network stack.
- Network Performance Monitoring Feature,
- Network Fault Management Feature.
- Server Performance Monitoring Feature,
- Enterprise Network Management Feature
Lot 3: Implement an Electronic Document Management and Archiving System (EDMS)
- Must possess web client access.
- Should have document security features.
- Archival of different document types and formats.
- Must be flexible to contain millions of files.
- Must retain original version of documents.
- Easy and fast document search feature.
- Information transfer between departments
- Must have expansion options and other features.
Lot 4: Procure End User infrastructure
- 10 Laptops
- 70 Desktop Computer
Lot 5: Implement a Contact Centre Management Solution.
- Configuration of the contact management system such that ease of use and flexibility is attainable,
- Call monitoring which allows for the provision of feedbacks by an insurance-consumer on the service provided and supports multiple insurance consumers.
- Intelligently route request and calls to the agent most qualified to address the insurance-consumer need.
- Manage and maintain all communication infrastructures.
- Develop and execute quality assurance procedures, data acquisition and reporting procedures etc.
Bidding Requirements
Qualifications requirements include:
1. Evidence of Incorporation with the Corporate Affairs Commission.
2. Company audited financial statement for the past three years
3. Evidence of payment of company income Tax for the past three years valid up to December 31, 2010.
4. VAT Registration Certificate and past VAT Remittances;
5. A detailed but brief profile of the company
6. Evidence of Financial capability;
a) Bank Reference Letter
b) Bank statement or evidence of financial backing from Bank.
7. Evidence of successful execution of similar projects,
8. Sample clientele.
9. Evidence of compliance with Pension Reform Act 2004.
10. Evidence of OEM partnership.
Procurement of the above items will be conducted in accordance with the Procurement Act 2007 and its applicable guidelines for the procurement of goods and services.
All documents must have contact numbers displayed on sealed envelopes and marked “Prequalification for Tender; Lot 1, Lot 2, Lot 3, Lot 4 or Lot 5 and must be received on or before 26th December, 2011 and addressed to:
The Commissioner for insurance,
National Insurance Commission
1239 Ladoke Akintola
Boulevard Garki 2, Abuja.
