Request for Expressions of Interest (EOI) at Lagos Water Corporation

The Federal Republic of Nigeria

Lagos State Government

Lagos Water Corporation

2^nd National Urban Water Sector Reform Project

(Cr 4088-UNI)

Implementing Agency: Lagos Water Corporation (LSWC)

Non-Governmental (Civil Society)

Organizations Consultancy services for services for citizen’s Financial Responsiveness

Request for Expressions of Interest (EOI)

1. This request for expression of interest follows the general procurement notice of the project which appeared in UN Development Business No. 673 of 28^th February, 2006.
2. The Federal Government have received the credit of USD$200million from the International Development Association (IDA) and intend to apply parts of the proceeds of the credit for eligible payments under the contract mentioned below.
3. The service seeks to improve reliability and financial viability of LSWC by complementing the technical and the operating improvements in a stakeholder outreach programme (Citizen Participation System) which would be established to strengthen relationships of LSWC with the World Bank, Civil Society, Customers and other stakeholders.
4. This consultancy service will provide selected community organizations with training and engage as the LSWC and community’s primary contact during the project implementation
   1. Period and possibly beyond
   2. Obtaining the long-term support and acceptance of consumers through effective consumer outreach is vital for the LSWC to provide services on a sustainable basis. Therefore, complementing the technical and operating improvement will be a comprehensive stakeholder outreach program that will be geared towards achieving improved revenue generation, cost recovery, financial viability, re-building relations between the communities and utilities, thereby furthering the sustainability of the project’s achievements. In this context, the project will establish a citizen’s Financial Responsiveness System to ensure that water service provision reflects demands of all user groups and water is treated as an economic good.

Scope:

The objectives of the Citizen’s Financial Responsiveness System are:

1. To establish relationship between the World Bank, LSWC and Civil Society based on partnership for the delivery of water services
2. To promote citizens participatio0n in water supply services
3. To promote willingness to pay from customers and enable LSWC’s financial sustainability by stimulating stakeholder actions that are geared towards improving willingness-to-pay on the part of water-served stakeholders
4. To sensitize and mobilize water consumers towards achieving cost recovery for water supply services
5. To educate consumers, organize workshops/seminars on water supply and sanitation, conservation, revenue generation and environmental issues
6. To educate water consumers on responsibilities to LSWC under existing water law
7. To refer consumers complaints to LSWC for prompt response
8. To build knowledge and capacity of CSO partners, consumers and representatives in key water provision issues
9. To re-establish a database of Community Based Associations.

Selected Criteria:

The Consultant will be selected in accordance with the World Bank Guidelines: Selection and Employment of Consultants by World Bank Borrowers (2004, revised 2010) and required to provide documents showing:

1. To be a legal non-profit, non-governmental organization in Nigeria, with adequate capacity at both community and high levels, based in Lagos state with at least 4 (four) years of experience in urban community development/local service provision
2. To have good standing in the society to allow for credibility in carrying out this assignment
3. To have an established relationship with the institutes responsible for water provision (any state in Nigeria)
4. The availability of qualified staff to prepare and timely deliver the deliverables
5. Knowledge of main urban water sector issues in Nigeria, preferably in the project areas and demonstrate capacity and interest to increase skills and knowledge as part of assignment
6. To be a member of an established Organizations with Networks of Civil Society Organization in Nigeria

Submission:

With the renewed focus of LSWC on Commercial viability, and the re-engagement of a CSO Consultant, LSWC now invites interests from qualified Civil Society Organizations (CSO)/Non-Governmental Organizations (NGO) to develop and then implement a stakeholder Financial Responsiveness System as described above. This consultancy will engage the CSO partners to draw the attention of the public to the services rendered by LSWC. The contracts with the selected CSO partners will be for 12 months.

All Documents should be submitted in 4 copies not later than 16^th October, 2012 or latest 4pm 16^th October, 2012 at the address below:

Office of the Group Managing Director

Lagos Water Corporation

5^th Floor, Lagos Water Corporation Headquarters

Water House, Ijora Causeway

Ijora Lagos

Attention: Project Coodinator

Email: raimi.ipaye@yahoo.co.uk, ripaye@lagoswater.org +234 017741973

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